How to Use (FAQ)

• What is LittleWins?

  LittleWins is an online marketplace that harnesses the power of the community to allow all people with disabilities to buy, sell, or donate medical necessities, obtain information, & connect with others.

  Our users typically fall into 2 categories: They are either looking to purchase equipment due to financial situations or insurance denial, or they have a surplus of outgrown equipment and are trying to get rid of it.

• What is Durable Medical Equipment (DME)?

  Durable Medical Equipment is the phrase used to describe medical equipment which can withstand repeated use to serve a medical purpose. DME encompasses a wide array of medical devices and equipment, including, but not limited to:

  • Wheelchairs
  • Traction equipment
  • Canes
  • Crutches
  • Walkers
  • Ventilators
  • Lifts
  • Nebulizers
  • Bili Blankets and Lights
• Do you work with reputable partners?

  In addition to maintaining an open line of communication with our users, we are constantly developing relationships with new vendors to get equipment that is the most requested by our community onto LittleWins. These products can be found on LittleWins as Sponsored Listings! We strive to become a one-stop-shop for your convenience, while doing our best to keep costs low.

• How do I join LittleWins?

  LittleWins is free to join and can be done in under 2 minutes! Please follow these steps:

  1. Head to www.LittleWins.com
  2. Once the page has loaded, click the Sign Up Today button at the top right.
  3. Input the information it asks for (just Name, Email, and a Password!), accept our user Terms and Conditions, and click Sign Up.
  4. That’s it! You may start Searching, Buying, Selling, and Donating!
• How does LittleWins work?

  LittleWins is a peer-to-peer marketplace web application that facilitates the exchange of durable medical equipment by connecting people through public listings across the country.

• Do you need insurance to use LittleWins?

  Not at all! In fact, we exist to help the families and individuals who were denied their insurance coverage for durable medical equipment. Some equipment that is normally thousands, could be available on LittleWins for just hundreds or less. It is an open marketplace.

• Do you inspect your equipment?

  Currently, we do not inspect each piece of equipment exchanged using our website. We do require users to mark the condition of the listing prior to posting it.

  However, it is ultimately up to the buyer to determine its condition, as all exchanges take place off line.

• How do I Sell or Donate my equipment?

  First, Create an Account on www.LittleWins.com! [See How Do I Create An Account?]. Then follow these steps:

  1. Once you have created an account, go to the top of the page and click Create a Listing.
  2. Fill out the Name and Description of the product you wish to sell, plus all the other information required.
  3. Take photos of your equipment and Upload them! Get multiple angles of the product, make sure the entire product can be seen clearly and fully.
  4. Hit Publish!
• Can I purchase this equipment? What forms of payment can I use?

  Each piece of equipment listed on LittleWins will be priced by the seller, the sponsor company, or it will be a donation (in which case, that product is free, but both parties are responsible for the shipping).

  If the listing is a Sponsored Listing, then you are able to use most major credit cards, debit cards, and PayPal.

  If the listing is a User Listing, then the listing will indicate if that seller wants Cash or PayPal for their product.

• How does the equipment get to me?

  Currently, all equipment transfers and the shipping involved will be determined by the parties involved in the transactions.

  As a company, we are working on installing a nationwide shipping method that will ensure ease of use and reduced shipping costs for our users! Please bear with us, as LittleWins is new and still growing!

• How do I ship my equipment?

  While LittleWins does not yet handle the shipping of the equipment, we are working on installing a nationwide shipping method that will ensure ease of use and will reduce shipping costs for our users!

  We have seen varying prices with all major shipping companies. We recommend measuring and weighing your piece of equipment and then getting shipping quotes from each company to compare.

• Does this require shipping fees?

  Yes, most items will require a fee determined by the shipping company you choose to use.

  We are working on installing a nationwide shipping method that will ensure ease of use and will reduce shipping costs for our users!

• Do you only do children’s medical equipment?

  We facilitate the exchange of ALL equipment!

• How can we support LittleWins if we don’t have equipment to list?

  We love that you want to support us and the community! Here are ways you can help:

  • Like our Facebook Page and connect with us.
  • Share our website www.LittleWins.com or our Facebook Page.
  • Pre-Subscribe to our newsletter that will be launching later this year on www.LittleWins.com
  • Donate to Causes that Support People with Disabilities.
  • If you do not have any equipment, but can point us in the direction of someone who does (human or company), please do!

Questions, concerns, comments, issues?

Please contact us, we love hearing from our followers, fans, users, or if you’re just some random individual who wants to say “Hi.”

Call Us: (303) 726-2341

Email Us: info@littlewins.com